Discover the groundbreaking technology that changed post forever.

From wartime tech pioneers to 'Poco the Postcode Elephant', uncover the surprising story of the postcode. The exhibition explores the post office innovation that revolutionised how post was processed, sorted, and delivered and its unintended outcomes for life in Britain.

Postcodes are now part of everyday life. They affect everything from communications and identity to house prices and care. They were first trialed in Norwich in 1959, but their story goes back further. Take a journey from the early postal districts of London, Liverpool and Manchester in the 1850s to the modern coding we know today. Meet the amazing minds working at the Post Office Research Centre in Dollis Hill in the 1930s-60s, and consider ‘what does my postcode say about me?’ as we delve into how postcodes today are used to sort people, as well as post.

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The Postal Museum

15-20 Phoenix Place, London, Greater London, WC1X 0DA

03000 300700


Opening times

Wednesdays to Sundays 10:00 – 17:00

Measures are in place to ensure the museum is a safe and fun place for visitors, staff and volunteers. You can see some of the measures in place at the top of this page.

We have adapted the Mail Rail trains so that groups that choose to sit together are divided by safety screens. We have also adapted many of the things you can touch and use in the galleries, to make them safer.

Changes include proximity sensors instead of buttons, more hand sanitisation points and free stylus pencils to use on touch screens.

As the museum is an enclosed, indoor space, in line with government guidance all visitors, staff and volunteers are expected to wear face coverings inside the museum, unless medically exempt.

With a National Art Pass you get

50% off entry
Standard entry price

Price displayed is based on a standard venue entry price. Prices may vary according to ticket type and entry day/time.

Price correct at time of publication.

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